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Warranty Warranty

Warranty

Our After Sales Team are here to help
Warranty, Product Care and Make a Claim

We are determined to create products of high quality, longevity and durability.

We take the utmost care and precision to ensure all factors are considered before taking a product to market. We believe our extensive warranty program is a testament to this.

How to make a Warranty Claim

  • To make a warranty claim, the following documentation must be emailed, posted or faxed to ACL company (contact details listed below):
  • Name/model of product and photographs of the issue (if available);
  • Proof of purchase and /or Proof of installation (by a licensed plumber);
  • Your contact details: name, address and best contact phone number;
  • Handover documentation for new homes;

Contact Details

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Purchase invoice OR Handover/Settlement document if a new build. (Required)*
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Photos showing issue (Required)*
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Note: Maximum 3 img and maximum 10MB per image. JPG/JPEG, PNG file types accepted only.
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By clicking submit, you have declared that you have read the Warranty Claim Information carefully and checked that the information provided is accurate. I understand that any errors or omitted information may cause a delay in processing the warranty claim.
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